I Advise against installing Comcast's Constant Guard Protection Software

7/4 - If you haven't installed Constant Guard Protection, don't (if you have, see further below to uninstall). You can still use Xfinity's Norton Security Suite (which is simply Norton-Antivirus protection offered free with your Xfinity broadband connection). My system automatically reverted to that once I uninstalled Constant Guard. Just for safekeeping, here's the link to download Norton-Antivirus protection (without Constant Guard): http://xfinity.comcast.net/constantguard/Products/CGPS/norton/ and here are FAQs for that: http://us.norton.com/support/comcast.jsp?pvid=nsce_1&layout=Comcast



6/25 - Xfinity's Constant Guard Protection seems to compete with McAfee and Norton Security so if you have other security protection installed you will have problems. I've uninstalled Constant Guard Protection and the programs that Constant Guard Protection destroyed (e.g. the fingerprint scanner) until I either re-image my machine or find a fix. I am still using Xfinity's Norton Security Suite (which is simply Norton-Antivirus protection offered free with your Xfinity broadband connection).



6/21 - I may need to re-image my machine to get back all functionality. Not sure why I couldn't perform a system rollback after installing Xfinity's Constant Guard Protection Software. Very strange. Be careful with this program.





6/19 - NOTE: Installing Xfinity's Constant Guard Protection Software also caused my fingerprint scanner to stop working (they both control passwords) and I am having a tough time finding a fix. I am not very happy with Xfinity right now. Actually I'm livid.





6/11 - After installation, I was not able to access some sites (like logging into work via a secure id) and on some sites the alphakeys turned numeric. A search to find the uninstall process (below) shows other's with problems as well. Below is from Comcast's support site but posting here anyway for safekeeping (it's simply the standard Add/Remove Software utility in Control Panel. System roll-back did not work for me):





How do I uninstall Xfinity's Constant Guard Protection Suite software?

To uninstall Constant Guard™ Protection Suite software follow these steps:

1.        Click on Start (Windows XP) or the Windows flag (Windows Vista/7) in the lower left corner of the computer screen.

2.        Click on Control Panel.

3.        Click Add or Remove Software (XP), or Programs and Features (Vista/Windows 7).

4.        In the Programs list, find the Constant Guard Protection Suite software, highlight it and click to Uninstall.

5.        If you plan to re-install your Constant Guard Protection Suite, select Yes when you see the screen that says "Save secure password file?" If you don't plan to re-install your Constant Guard Protection Suite, click No.

6.       An optional Uninstall Survey will open.

7.        Restart your computer - shutting down and restarting the computer finishes the removal process.

I'll also to stay away from Xfinity's newest, EasySolve.

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